Pick who greets your visitors. A Cossack, a robot, a fox, a little monster — or just a mic.
I'm not a grey chat bubble in the corner. I'm a character, and which one is up to you. The Cossack with the moustache, a robot, a fox, a small monster, or a plain microphone if your site is a serious place. My body takes your brand colour, and every part of my face is yours to recolour, so I look like I belong on your site and not on everyone else's.
And I'm alive. I bob while I wait, put my headphones on while I listen, pulse while I think, light up while I speak, and raise a hand when I've noticed something worth telling. When it worked, I'm pleased; when it didn't, you can see I'm puzzled. Leave me alone long enough and I doze off, until someone comes near. The Cossack even twitches his moustache when he talks.
A thing that moves in the corner gets looked at. A visitor who looked is halfway to asking.
Have a mascot of your own? Put its picture on me. It won't move the way I do, but it will be yours.